Morning email: the business at 6am

Signed in? Ask Lovelio this question inside the app - it answers from this same page.

An email for agency owners (the Admin user type). It arrives at 6am on your own clock, Monday to Friday, and shows where the business stands before the day starts. Every figure in it is one the app already shows you. It states facts and gives no advice.

How to switch it on

Go to Settings > You > Notifications.
Find the Morning email card.
Switch on "Weekdays at 6am".

It is off until you switch it on. Each owner switches their own. To see one straight away, press "Send me today's email" on the same card. That works whether the switch is on or off, and at any time of day.

Only owners see the Morning email card. Other user types do not get the email.

When it arrives

At 6am in your own time zone, Monday to Friday. Your time zone is the one on your account, or the agency's if you have not set one. If Lovelio cannot send at 6am, it keeps trying until just before 9am. After that, today's email is skipped. You never get two in one day.

"Since yesterday" means since the last weekday morning. Monday's email covers everything since Friday morning, so a weekend placement is not missed.

What is in it

The top of the email is your billings for the current target period against the agency target, with a pace mark showing where you would be if billings ran evenly through the period. Below that, each section appears only when it has something in it:

Billings against target - the figure at the top, the target, the pace and the days left in the period.
Placed since yesterday - placements made since the last email, with the fee.
Offers in motion - offers made and not yet settled.
Interviews and starts today - client interviews today and people starting today.
New jobs - jobs added since the last email.
Fees to watch - possible lost fees, starts that are overdue, and guarantee periods about to end.
Clients - contacts who moved on, new jobs on a client's own site, and submissions waiting on a client.
Contractors - new starts, contracts ending, extensions, documents expiring, and contract jobs close to filled. Only offered if your agency has someone on contract.
New leads - new business development leads, marked "Your client" or "Not a client yet".
Activity below usual - consultants whose last 7 days (CVs sent, client interviews, calls logged) are well below their own usual week. Each person is compared with themselves, never with each other.
Team against target - each consultant's billings against their own target.

A long section shows the top few and says how many more there are.

How to choose sections

Two places, one list:

In the email, press "Choose sections" at the bottom. A page opens on your phone with a switch for each section. There is nothing to sign in to.
In the app, Settings > You > Notifications, Morning email card.

A change in one shows in the other. Each switch saves the moment you tap it. Every section starts switched on, and a section added later arrives switched on.

How to stop it

Press "Stop this email" at the bottom of the email, then "Stop this email" on the page that opens. Or switch off "Weekdays at 6am" in Settings > You > Notifications. Your section choices are kept for when you start it again.

Why did I not get one today?

Go through these in order:

It is a weekday. Nothing is sent on Saturday or Sunday.
"Weekdays at 6am" is switched on for you in Settings > You > Notifications.
You are an Admin. The email goes to owners only.
There was something to report. On a day with nothing in any section and no target set, nothing is sent.
Your agency has "Morning email (to agency owners)" switched on at Settings > Hiring > Emails. It is on unless an admin switched it off.
Demo and data-import accounts never send email.

Who can see the figures

The email is built for you at the moment it is sent, with the same permissions you have in the app. If you cannot see a fee in the app, it is not in your email.

The "Choose sections" link works for you alone and can only change your sections or stop the email. The page it opens shows your name, your agency's name and the switches. It shows no figures, no candidates and no clients, so a forwarded email gives nothing away. The link stops working if you are no longer an owner of the agency.